How many times have we heard that cry of frustration? Sadly, all too often. If you have a consumer problem and do not seem to be able to get the shop or service provider to give you proper satisfaction we will be happy to assist you. We can:

• help you to present complaints effectively
• contact relevant agencies and professional bodies who can assist
• write letters for you
• advise you (and the supplier!) of your rights under current legislation

Do not put up with shoddy goods or services. If you have tried to resolve a problem of this kind and have come up against a blank wall, please contact us for help. We cannot guarantee a result but we will certainly try!